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Temporary decrease in spam filtering (resolved)

On the morning of December 25, a technical problem with our spam filters allowed more spam than usual for several hours. Customers may have seen a spike in spam arriving during that period. We found...

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We’re now using the dbl.spamhaus.org blocklist

We recently added the Spamhaus Domain Block List (dbl.spamhaus.org) to our spam filters. The Domain Block List is an extremely reliable list of domain names that are used only in spam. Blocking most...

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Why you shouldn’t rely on a single anti-spam blacklist

We got a couple of messages today from customers who sent e-mail to other people that was rejected — they got an error saying that all our mail servers are listed on the “ReputationAuthority anti-spam...

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“POP before SMTP” support phased out

Many, many years ago, some e-mail programs didn’t use a password when sending outgoing mail. That meant they didn’t work with many mail servers, including ours. To help customers with that problem, we...

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WordPress 3.5.2

WordPress 3.5.2 was recently released, and as always, we’ve updated our WordPress one-click installer to automatically install the latest version for new WordPress sites. If you’ve previously installed...

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WordPress 3.6

WordPress 3.6 was recently released, and as always, we’ve updated our WordPress one-click installer to automatically install the latest version for new WordPress sites. If you’ve previously installed...

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Avoid forwarding spam to other services

When you create an e-mail address in our control panel, you can usually choose the level of spam filtering we apply to incoming mail. One of those options is to turn off the filtering completely. If...

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SpamAssassin headers now added to some whitelisted messages

One of the features of our e-mail system is that we add SpamAssassin headers to most incoming mail, as described on our SpamAssassin page. Until now, we didn’t add SpamAssassin headers to messages that...

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Manual spam “blacklist” matching improved

We’ve improved how our “My Account” control panel blacklisting of email addresses works. Previously, if you added an e-mail address to the blacklist, the “Return-Path” (aka bounce address) header of...

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